The Making Of


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Show Notes

Kiera Staples Dent, CEO of The Dental A Team, joins Dr. Ashley to discuss:

1. No shows - what to do? Collecting deposits?Thoughts on charging and risking negative reviews? Why she says “change” vs. “cancel” and how she she makes it difficult for patients to break up with us.

2. Presenting treatment plans: Assume the yes, asking open ended questions, the perfect handoffs: NDTR

And so much more! Lots of verbiage, role playing and actionable information.

Also don't forget to come to our Napa Retreat!

Come to Napa

Heres a code for $500 OFF your retreat: themakingofpod

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